Registration is reserved for B2B customers with a registered VAT number. After registering you will receive a confirmation email from our team.
For each product the minimum quantity of purchase is 3 items.
For new customers, the first order min. amount is 200 €.

Purchase procedure:

  • Customer accesses the shop from the “sign up / login” page. If you are not registered you can sign up from the registration page.
  • Customer chooses the products and make the purchase order.
  • Lumina shop assistant checks the availability of the products and communicates it to the customer.
  • Customer acknowledge the purchase order ( If any items are out of stock customers can change the purchase order).
  • Lumina shop assistant accepts the purchase order and creates the invoice.
  • Purchase order amount is charged to the customer’s credit card (if the payment method chosen by the customer is by bank transfer, the customer makes the payment).
  • Shipping via courier reported by the customer, shipping costs are charged to the customer and will not be included in the invoice (shipments to Italy for orders above or equal to € 400 are free and provided by Lumina).

We accept the following credit/debit cards belonging to the Visa, Visa Electron, or MasterCard circuits.

For us security is extremely important, so we want you to know that your information will be encrypted and secure. We take the risk of attacks by hackers and possible fraud, so all credit and debit card payments are subject to validation and authorization by both you and your credit institution. Payments will be processed by Nexi XPay platform that always guarantees the maximum security of online transactions. Nexi X-Pay system offers the following levels of security:

  • Nexi XPay solutions use the SSL-TLS cryptographic protocols, the 3D Secure procedure and the CVV2 security codes.
  • Nexi XPay complies with the PCI-DSS standard.
  • Nexi XPay provides an advanced system for fraud prevention in real time.
    As a further method of payment we accept bank transfer, with this method of payment your order will be shipped only after our bank will have a confirmed credit.

Your order will be processed in 3-7 working days.

Italy:

  • Free shipping in Italy for orders greater or equal to 400,00 €.
  • For orders less to 400,00 € the courier must be reported by the customer before closing and sending the invoice, shipping costs are charged to the customer and will not be included in the invoice. The customer will be able to choose the best offer for himself and his company, evaluating the best logistics proposals on the market.

EU – European Union :

  • Free shipping in European Union countries for orders greater or equal to 600,00 €.
  • For orders less to 600,00 € the courier must be reported by the customer before closing and sending the invoice, shipping costs are charged to the customer and will not be included in the invoice. The customer will be able to choose the best offer for himself and his company, evaluating the best logistics proposals on the market.

Other countries:

  • For all orders the courier must be reported by the customer before closing and sending the invoice, shipping costs are charged to the customer and will not be included in the invoice. The customer will be able to choose the best offer for himself and his company, evaluating the best logistics proposals on the market.