Customer care

Our Customer Service Department is at your complete disposal for any questions.

Welcome to LUMINA Customer Support. In this area of the site you can find everything you need, from practical to legal issues.

We can give you information on any aspect related to orders, deliveries and returns.

If you do not find what you are looking for or have specific questions, you can take advantage of various services dedicated to you such as Whatsapp or call from Monday to Friday (from 9.30 to 18.00) to the following number:
+39 0574 624261 or write an email to:

We are committed to responding to every e-mail within 24/48 working hours from Monday to Friday, from 9.30 to 18.00, excluding holidays.

Lumina Fashion Stores

Via Friuli Venezia Giulia 17

Viale Alexandre Gustave Eiffel 100

Corso Stati Uniti 3

Via Emanuele Gianturco 104/B Cinamercato St. 116/119

Fuenlabrada Madrid
Calle Riaño 8 Local1